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Privacy Policy

Olivia Vancouver respects your privacy and is committed to protecting your personal data. This privacy notice explains how we process your personal data when you visit our website (regardless of where you access it from) and informs you of your privacy rights as well as how the law protects you.

1. Important Information and Who We Are

Olivia Vancouver is the data controller and is responsible for your personal data (collectively referred to as "Olivia Vancouver," "we," "our," or "us" in this privacy policy).

If you have any questions regarding this privacy policy, including any requests to exercise your legal rights, please contact us using the details provided below:

Email: support@oliviavancouver.com

2. The Data We Collect About You

Personal data, or personal information, refers to any information about an individual that allows them to be identified. It does not include anonymized data.

We may collect, use, store, and transfer various types of personal data about you, grouped as follows:

  • Identification Data: Name, surname, username, or any other similar identifier.

  • Contact Data: Billing address, delivery address, email address, and phone numbers.

  • Financial Data: Bank details and payment card details.

  • Transaction Data: Payment details received or made, and products or services purchased from us.

  • Technical Data: IP address, login data, browser type and version, time zone settings, location, browser plug-in types and versions, operating system, and platform.

 

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. In general, we will use your personal data in the following cases:

  • When we need to fulfill the contract we are about to enter into or have entered into with you.

  • When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override these interests.

  • When we need to comply with a legal obligation.

4. Disclosure of Your Personal Data

We may share your personal data with the following parties for the purposes described in this policy:

  • Internal parties, as described in the Glossary.

  • External parties, as described in the Glossary.

  • Third parties to whom we may choose to sell, transfer, or merge part of our business or assets.

5. Data Security

We have implemented appropriate security measures to prevent the accidental loss, misuse, unauthorized access, alteration, or disclosure of your personal data. Additionally, we limit access to your personal data to employees, agents, contractors, and other third parties who have a legitimate business need to access it.

6. Your Legal Rights

In certain cases, you have rights under data protection legislation regarding your personal data, including:

  • The right to access, rectify, erase, restrict, or object to processing.

  • The right to data portability.

If you wish to exercise any of these rights, please contact us at info@raffinemode.com.

7. Changes to the Privacy Policy and Obligation to Inform Us of Changes

We regularly update our privacy policy. This version was last updated on 26/01/2025.

It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes during your relationship with us.